Terms of service

These terms and conditions govern access to and use of the website http://tryjunior.com/ and the products and services offered through it. Tryjunior is a trademark owned and operated by Tryjunior with registered address Irisvej 3, 2600 Glostrup, Denmark. When you visit or shop on our webshop, you accept these terms and are legally bound by them. If you cannot accept the terms, you must refrain from using the website and our services.

Company name: Tryjunior
Address: Irisvej 3, 2600 Glostrup, Denmark
Email: support@tryjunior.com

Join our community at @tryjunior_official and follow our world.

You can browse the website without creating an account. To complete a purchase or use certain features, it may be necessary to provide personal information and accept these terms. Tryjunior offers baby products through the website, and these terms set out the rights and obligations between Tryjunior and you as a customer.

We use Shopify Inc. as the technical platform for our webshop.

SECTION 1 – ONLINE STORE TERMS
By accepting these terms you confirm that you are of legal age under applicable law, or that you have the consent of a parent or guardian. Unlawful use of the website, including infringement of copyright or other laws, is not permitted. Attempting to spread viruses, malicious code or other technology that could harm the website or our systems is prohibited. Violations may result in immediate exclusion from our services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse access to the website or our services to any person at our sole discretion. Information transmitted via the website may be sent over several networks and adapted to technical requirements; payment information is, however, always encrypted. Content from the website may not be copied, resold or exploited without our prior written permission. Headings are used for overview only and do not affect the interpretation of the terms.

SECTION 3 – ACCURACY OF INFORMATION
The content on the website is provided as general information. We cannot guarantee that all information is complete or up to date at all times. It is your responsibility to keep yourself informed of any changes.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES
Prices and product range may change without notice. We may at any time change or remove products or parts of the website without liability for the consequences.

SECTION 5 – PRODUCT INFORMATION
Certain products are available exclusively online and depend on stock status. Returns and exchanges are governed by our return and refund policy. Colours and details may vary depending on screen settings. We reserve the right to limit sales and change product descriptions without notice.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We may refuse or cancel orders at our discretion, including in the case of unusual ordering patterns. You undertake to provide correct and up-to-date information when purchasing.

SECTION 7 – THIRD-PARTY TOOLS
Access to third-party tools is provided without warranty. Use is at your own risk, and you should review the terms of the providers in question.

SECTION 8 – THIRD-PARTY CONTENT
The website may contain content from third parties. We accept no responsibility for such content and recommend that you review their terms before interacting with them.

SECTION 9 – USER CONTRIBUTIONS
If you submit content such as reviews or feedback, you grant us the right to use it without restriction. We are not obliged to treat contributions as confidential or to provide compensation.

SECTION 10 – PERSONAL DATA
Personal data is processed in accordance with our privacy policy.

SECTION 11 – ERRORS AND OMISSIONS
Errors may occur in descriptions, prices or other information. We reserve the right to correct such errors and cancel orders if necessary.

SECTION 12 – PROHIBITED USE
The website may not be used for unlawful, offensive or harmful purposes, including misuse of the rights or data of others.

SECTION 13 – DISCLAIMER
Services and products are provided as is. We cannot guarantee uninterrupted or error-free operation. Tryjunior cannot be held liable for indirect or consequential damages to the extent permitted by law.

SECTION 14 – INDEMNIFICATION
You agree to indemnify Tryjunior against claims arising from a breach of these terms or applicable law.

SECTION 15 – SEVERABILITY
If a provision is declared invalid, this does not affect the validity of the remaining provisions.

SECTION 16 – TERMINATION
Obligations entered into before termination remain in force. We may terminate access in the event of a breach of the terms.

SECTION 17 – ENTIRE AGREEMENT
These terms constitute the entire agreement between you and Tryjunior and supersede previous agreements.

SECTION 18 – GOVERNING LAW
The terms are governed by Danish law.

SECTION 19 – CHANGES TO THE TERMS
The current version will always be available on the website. Continued use after changes is considered acceptance.

SECTION 20 – RETURN AND REFUND POLICY

At Tryjunior we know how important it is to feel safe when buying products for the little ones. We want you to always be able to shop with peace of mind, so we've made our return and refund process simple, fair and clear.

Right of withdrawal and return period
You have 60 days from the day your order is delivered to request a return.

Conditions for returns
For a return to be approved, the following must be met:

  • The item must be unused and in the same condition as when received
  • All original packaging must be included
  • The product must show no signs of use, wear or damage

How to start a return
To start a return, please contact us by email at support@tryjunior.com. Remember to include your order number in your message so we can help you quickly.

Return shipping
Return costs are paid by the customer. We strongly recommend using a shipping method with tracking so the parcel can be traced along the way.

Exchanges
If you'd like to exchange an item for another size or another product, that's possible. Contact us at support@tryjunior.com and we'll help you with the process.

Refunds
Once we have received and inspected your returned item, your refund is processed within 7 working days. The refund is returned to the original payment method. Please note that your bank or payment provider may take additional days to complete the transfer.

Fees
We do not charge any restocking fees on returns.

We're here for you
If you have questions or are unsure about anything regarding returns or refunds, you're always welcome to write to us at support@tryjunior.com. We're happy to help and look forward to giving you and your child the best experience at Tryjunior.

SECTION 21 – CONTACT INFORMATION

If you have questions about these terms and conditions, you are welcome to contact us:

Company name: Tryjunior
Address: Irisvej 3, 2600 Glostrup, Denmark
Email: support@tryjunior.com

Join our community at @tryjunior_official and follow our world.

Thank you for shopping at Tryjunior, where care, quality and trust go hand in hand.