Terms of service

These Terms of Service govern access to and use of the website http://tryjunior.com/ and the products and services offered through it. Tryjunior is a brand owned and operated by Tryjunior, with its registered address at Irisvej 3, 2600 Glostrup, Denmark. By visiting or purchasing from our webshop, you agree to these terms and are legally bound by them. If you do not agree to these terms, you must refrain from using the website and our services.

Company Name: Tryjunior
Address: Irisvej 3, 2600 Glostrup, Denmark
E-mail: support@tryjunior.com

Join our community at @tryjunior_official and follow our journey.

It is possible to browse the website without creating an account. To complete a purchase or use certain features, you may be required to provide personal information and accept these terms. Tryjunior offers baby products through the website, and these terms define the rights and obligations between Tryjunior and you as a customer.

We use Shopify Inc. as the technical platform for our webshop.

SECTION 1 – ONLINE STORE TERMS

By accepting these terms, you confirm that you are of legal age under applicable law or that you have obtained consent from a parent or legal guardian. Unlawful use of the website, including infringement of copyrights or other laws, is not permitted. It is prohibited to attempt to distribute viruses, malicious code, or other technologies that may harm the website or our systems. Violations may result in immediate termination of access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse access to the website or our services to any person at our sole discretion. Information transmitted through the website may be transferred through various networks and adapted to technical requirements; however, payment information is always encrypted. Content from the website may not be copied, resold, or exploited without our prior written permission. Headings are used for convenience only and do not affect the interpretation of these terms.

SECTION 3 – ACCURACY OF INFORMATION

The content available on the website is provided as general information. We cannot guarantee that all information is complete, accurate, or current at all times. It is your responsibility to remain informed of any updates or changes.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

Prices and product selections may change without notice. We may modify or discontinue products, services, or parts of the website at any time without liability for any resulting consequences.

SECTION 5 – PRODUCT INFORMATION

Certain products are available exclusively online and are subject to stock availability. Returns and exchanges are governed by our Return and Refund Policy. Colors and product details may vary depending on your screen settings. We reserve the right to limit sales and modify product descriptions without prior notice.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We may refuse or cancel orders at our sole discretion, including in cases of unusual ordering patterns. You agree to provide accurate, complete, and up-to-date information when making a purchase.

SECTION 7 – THIRD-PARTY TOOLS

Access to third-party tools may be provided without any warranties or guarantees. Your use of such tools is entirely at your own risk, and you should review the applicable terms and conditions of the respective providers before using them.

SECTION 8 – THIRD-PARTY CONTENT

The website may contain content provided by third parties. We assume no responsibility for such content and recommend reviewing the relevant third-party terms before interacting with their services or materials.

SECTION 9 – USER SUBMISSIONS

If you submit content such as reviews, comments, suggestions, or feedback, you grant us the right to use, edit, reproduce, publish, and distribute such content without restriction. We are under no obligation to maintain confidentiality or provide compensation for submitted content.

SECTION 10 – PERSONAL INFORMATION

The handling of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability. We reserve the right to correct such errors and to cancel orders if necessary.

SECTION 12 – PROHIBITED USES

You may not use the website for any unlawful, abusive, fraudulent, or harmful purpose, including misuse of intellectual property rights, personal data, or other protected information.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Products and services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted, secure, or error-free operation of the website or services. To the fullest extent permitted by law, Tryjunior shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our products or services.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Tryjunior against any claims, liabilities, damages, costs, or expenses arising from your breach of these terms or violation of applicable laws.

SECTION 15 – SEVERABILITY

If any provision of these terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

SECTION 16 – TERMINATION

Obligations and liabilities incurred prior to termination shall survive the termination of these terms. We reserve the right to terminate your access to the website or our services if you violate these terms or applicable laws.

SECTION 17 – ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and Tryjunior and supersede any prior agreements, communications, or understandings relating to the use of our website and services.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Denmark.

SECTION 19 – CHANGES TO THESE TERMS

The current version of these Terms of Service will always be available on our website. Continued use of the website following any changes constitutes acceptance of the updated terms.

SECTION 20 – RETURN AND REFUND POLICY

At Tryjunior, we understand how important it is to feel confident when shopping for products for your little ones. We want you to always shop with peace of mind, which is why we have made our return and refund process simple, fair, and transparent.

Right of Withdrawal and Return Period

You have 60 days from the date your order is delivered to request a return.

Return Conditions

To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition as received
• All original packaging must be included
• The product must not show signs of use, wear, or damage

How to Start a Return

To start a return, please contact us via email at support@tryjunior.com. Please include your order number in your message so we can assist you as quickly as possible.

Return Shipping

Return shipping costs are the responsibility of the customer. We strongly recommend using a tracked shipping method so your package can be monitored throughout transit.

Exchanges

If you would like to exchange an item for a different size or another product, this is possible. Please contact us at support@tryjunior.com, and we will gladly assist you with the process.

Refunds

Once we have received and inspected your returned item, your refund will be processed within 7 business days. The refund will be issued to your original payment method. Please note that your bank or payment provider may require additional time to complete the transaction.

Fees

We do not charge any restocking fees for returns.

We Are Here for You

If you have any questions or are unsure about anything related to returns or refunds, you are always welcome to contact us at support@tryjunior.com. We are happy to help and look forward to providing you and your child with the best possible experience at Tryjunior.

SECTION 21 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please feel free to contact us:

Company Name: Tryjunior
Address: Irisvej 3, 2600 Glostrup, Denmark
E-mail: support@tryjunior.com

Join our community at @tryjunior_official and follow our journey.

Thank you for shopping with Tryjunior, where care, quality, and trust go hand in hand.